Returns and Refunds Policy

100% Satisfaction Guarantee - Returns & Refunds

At Layla Murphy, we're committed to creating the best bath & body products for our valued customers. We're confident you'll love your purchase, but if you're not satisfied in any way, don't worry - we've got you covered with a 100% satisfaction guarantee.

Simply contact us at Support@LaylaMurphy.shop and we'll be happy to arrange a refund or exchange. All you need is proof of purchase (like a receipt) and a quick photo of the product so we know what the issue is.

Once we receive and inspect your return, we'll notify you and process your refund or exchange. Refunds will be issued to your original method of payment within a few days.

Please note: Shipping charges are non-refundable and are at your expense for return shipping. If your item is damaged or defective, we'll be happy to cover the shipping costs and replace it for you!

Quick Rules for Returns & Exchanges:

• You have 30 days from the date of purchase to return or exchange an item.

• Items must be in their original packaging (even if they have been tried, that's ok!).

• Unfortunately, we cannot offer refunds on sale items.

Thank you for choosing LaylaMurphy! If you have any questions, please email Support@LaylaMurphy.shop. Enjoy exploring our amazing collection and treat yourself to a well-deserved break. 🛀😊